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Action Plan

View the CX Action Plan!

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View/Download the CX Action Plan At-a-Glance

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Occasionally, we would like to reach out and update you on the effort. We may also ask you a few questions to gather input.

The CX Action Plan is a program of the

Connecticut Department of Transportation.

© 2022 CX Action Plan. All Rights Reserved.

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Contact the Customer Experience Unit at DOT.TransitCX@ct.gov

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