The Connecticut Department of Transportation (DOT) wants to hear about
your experiences using public transportation in Connecticut.

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CX Action Plan


Norwalk Transit District
May 17th | 2:00 pm - 6:00 pm

Wheels Hub

Burnell Blvd, Norwalk, CT 06850

Greater Bridgeport Transit District
May 18th | 11:00 am - 3:00 pm
Bridgeport Transportation Center
710 Water St, Bridgeport, CT 06604

Putting Customers First - Tell Us About Your Transit Experience!

Understanding what customers need and expect from public transportation is key to improving the system and the overall customer experience.


Connecticut DOT wants to hear about your transit experience to inform the development of the first ever Customer Experience (CX) Action Plan that will clearly outline future programs, policies, and priority investments to improve your transit trip.


Learn more about the CX Action Plan and how you can provide feedback and input on your experience!