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CX Action Plan
News
Check back soon for more updates!
Slide
CX Action Plan
News
Check back soon for more updates!
Putting Customers First - Tell Us About Your Transit Experience!
Understanding what customers need and expect from public transportation is key to improving the system and the overall customer experience.
Connecticut DOT wants to hear about your transit experience to inform the development of the first ever Customer Experience (CX) Action Plan that will clearly outline future programs, policies, and priority investments to improve your transit trip.